Terms of Service

These terms govern engagements with Emeth. They are written to be understood. If anything is unclear, email us before you buy: [email protected].

1. Who you are contracting with

The provider is Emeth LLC, a limited liability company formed in the State of Wyoming (United States), trading as Emeth Intelligence, at emethworks.com, contact [email protected] (“Emeth”).

2. Which document governs

Where a signed contract exists, the order of precedence is:

1. The signed Annex I (specification, prices, timelines and the specific components of that project).
2. The master services agreement.
3. These terms.

These terms govern in all cases the use of this site, the purchase of the Diagnostic, and any purchase made without a signed master agreement.

3. Who these terms are for: businesses only

Emeth provides services exclusively on a business-to-business basis. By engaging Emeth, the client represents that it is acting in the course of its business or professional activity and not as a consumer, and provides its tax identification (VAT number, EIN, RUT, RFC or equivalent).

Emeth does not market its services to consumers. If applicable law nonetheless classifies the client as a consumer, the mandatory rights granted by that law prevail, including any right of withdrawal where it applies.

4. How an engagement starts

The usual path is: Diagnostic (working session with a deliverable) → proposal with scope and price → signed master agreement and Annex I → delivery.

The Diagnostic is a standalone service and creates no obligation to buy anything afterwards. If the client goes on to engage Emeth, the Diagnostic fee is credited against the setup on the terms stated in the proposal.

Any prices published on this site are indicative and do not constitute a binding offer until set out in a proposal or in Annex I.

5. Prices, currency and taxes

• Prices are stated in euros (EUR) or US dollars (USD) as specified in each proposal, and are invoiced in that same currency.
• Prices are exclusive of indirect taxes. Each party bears the taxes that fall on it under its own jurisdiction.
• Clients in the European Union: for business-to-business supplies of services, the reverse-charge mechanism applies where relevant. The client must provide a valid, verifiable VAT number; failing that, Emeth may charge the applicable tax.
• Clients in Latin America: withholdings or taxes on imported services imposed on the client by local law are for the client’s account and do not reduce the net amount Emeth is to receive, unless Annex I expressly says otherwise.
• Third-party tool fees (automation, messaging, advertising, AI providers and the like) are for the client’s account and are not included in the price, unless Annex I says otherwise.
• Payment-processor fees are not refundable by Emeth where a refund arises from a client decision unrelated to the guarantees in section 6.

6. Guarantees — full text

These are the complete conditions of the guarantees Emeth publishes. They apply by default to every engagement and fall away only if Annex I excludes them expressly and with stated reasons, signed by both parties.

6.1 · Setup delivery guarantee (“built, or you don’t pay”)

The Annex I specification is signed before work starts: the client knows what is being built and by when.

If, at that deadline, the system is not running in accordance with that specification through Emeth’s fault:

1. The client must notify Emeth in writing within 15 calendar days of the deadline. Absent such notice, delivery is deemed accepted and this guarantee lapses.
2. On receiving notice, Emeth has 15 calendar days to cure.
3. If Emeth does not cure, the client chooses between: (a) a credit for the full setup amount paid, usable against any Emeth work and valid for 6 months from issue; or (b) a full refund of the setup amount paid, which Emeth pays within 15 business days by the original payment method or bank transfer, in the currency paid.
4. The client states its choice within 10 calendar days. Failing that, Emeth issues the credit.

Suspension of time limits. All the above periods are suspended while Emeth is waiting on access, content, credentials, decisions or approvals from the client. Delay attributable to the client does not trigger this guarantee.

6.2 · Retainer service guarantee

Emeth commits, month by month, to the response time and support channel agreed in Annex I, to keeping the delivered components operational, and to the agreed improvement cycles.

If in a calendar month Emeth fails that commitment repeatedly or materially and through its own fault, that month is not charged: the amount is credited to the following month and, if the client terminates, it is refunded within 15 business days. Claims must be made in writing within the month following the failure.

A failure is repeated when it occurs three or more times within the same calendar month, and material when it leaves a delivered component inoperative for more than 48 consecutive hours. An isolated, remedied delay does not trigger this guarantee.

The following do not count as a failure: outages or account blocks at third-party providers; periods in which Emeth is waiting on the client’s access or decisions; scheduled maintenance windows announced at least 48 hours in advance and lasting under 4 consecutive hours; and the temporary incapacity of the person delivering the service through illness or accident, provided Emeth notifies the client within 24 hours together with the expected resumption date. This last exception is capped: it may not be invoked more than twice, nor cover more than 10 calendar days in total, within the same contract year.

Outages, policy changes, API limitations or account suspensions by third-party providers outside Emeth’s control do not count as a failure, nor do periods in which Emeth is waiting on client access or decisions.

6.3 · What the guarantees never cover

Emeth does not guarantee commercial results: not a number of leads, sales or revenue, and not a given return on ad spend. Those depend on the client’s market, offer, pricing, team, and how the client handles what the system brings.

What Emeth does guarantee, and answers for, is building to the signed specification and operating as agreed.

7. Client obligations

For Emeth to perform, the client must provide access, credentials, content, data and approvals on time, appoint a contact with decision-making authority, and keep the third-party accounts the system relies on active and paid up. Failure to do so suspends time limits and guarantees to the extent it prevents performance.

8. Term, termination and what the client keeps

The setup runs until handover. The retainer follows the minimum term and notice period in Annex I; absent notice, it renews monthly.

On termination the client keeps the system and its data, which live in the client’s own infrastructure and accounts, under the licence set out in the master agreement. What ends is future improvements and support.

9. Intellectual property

Emeth’s components, workflows, agents and methodology remain Emeth’s property. The client receives a licence to use them for its own business on the terms of the master agreement. The client may not resell, licence or transfer those components to third parties, nor have another provider use them as a basis to build systems for third parties.

The client’s data, content and materials are and remain the client’s.

10. Liability

Emeth’s aggregate liability is limited to the amounts actually received from the client in the 6 months preceding the event giving rise to it. Emeth is not liable for lost profits, lost business opportunities, indirect damages, or the consequences of policy changes, API limitations, price increases or account suspensions by third-party platforms.

The remedies under the guarantees in section 6 fall outside this cap. The setup credit or refund and the retainer credit are not damages: they are a price adjustment for what was not delivered.

None of these limitations excludes liability for wilful misconduct, gross negligence, or any liability that applicable law declares cannot be excluded.

11. Confidentiality and personal data

Each party keeps the other’s information confidential.

Where Emeth processes personal data on the client’s behalf, it does so as a processor under the relevant agreement, with the client as controller. Processing of this site’s visitors’ data is explained in the Privacy Policy and the Cookie Policy.

12. Governing law and disputes

These terms are governed by the laws of the State of Wyoming, United States, and the parties submit to its courts, waiving any other jurisdiction that might otherwise apply.

Express and important carve-out. The above does not deprive the client of the mandatory rules of the country where it is established, where those rules apply on a mandatory basis. In particular, nothing here excludes or limits rights that the client’s own law declares non-waivable. The parties will seek to resolve any disagreement in good faith before going to court.

13. Changes to these terms

Emeth may amend these terms. The version applicable to an engagement is the one in force on the date it is signed; later changes do not affect signed contracts unless the parties agree. The last-updated date appears at the top of this page.

14. Severability

If any provision is held void or unenforceable, the remainder stays in force, and the affected provision is replaced by a valid one pursuing the same purpose.